Refund Policy - Goigi.com
At Goigi.com, we strive to provide the best possible experience for our users. We understand that sometimes circumstances may require refunds or adjustments to be made. This Refund Policy outlines the terms and conditions for requesting a refund on our Business Listing website. Please read this policy carefully to understand your rights and responsibilities.
Eligibility for Refunds: a. Paid Listings: Refunds are applicable only for paid listings on Goigi.com. Free listings are not eligible for refunds. b. Valid Refund Requests: Refund requests must be made within 30 days from the date of purchase.
Refund Requests: a. Contacting Support: To request a refund, you must contact our customer support team by email at [support email address] or through the designated contact form on our website. Please provide your purchase details, including the listing information, date of purchase, and reasons for the refund request. b. Justification: Refund requests must be accompanied by valid and justifiable reasons, such as technical issues, duplicate purchases, or failure to meet the advertised features and functionalities. c. Refund Processing: Once your refund request is received, our team will review it to determine eligibility. We will notify you regarding the status of your refund request within a reasonable timeframe.
Refund Approval and Process: a. Approved Refunds: If your refund request is approved, we will initiate the refund process. Refunds will be made using the original payment method used during the purchase. b. Partial Refunds: In some cases, partial refunds may be granted, depending on the circumstances and extent of the refundable amount. c. Refund Timing: Please allow a reasonable processing time for the refund to be completed. The timeframe may vary depending on the payment method and financial institution involved.
Non-Refundable Situations: a. Expired Listings: Refunds will not be granted for listings that have expired due to the lapse of the listing duration or failure to renew the subscription. b. Violation of Terms: If a refund request is initiated due to the violation of our terms of service or any fraudulent activity, the request will be denied. c. Third-Party Services: Any fees or charges associated with third-party services, such as payment processing fees, are non-refundable.
Changes to the Refund Policy: Goigi.com reserves the right to modify or amend this Refund Policy at any time without prior notice. Any updates or changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically to stay informed about our refund procedures.
Please note that this Refund Policy is an integral part of our Terms of Service and other applicable policies. By using Goigi.com and making a purchase, you acknowledge and agree to abide by the terms and conditions outlined in this policy.
If you have any questions or concerns regarding our Refund Policy, please contact our customer support team at [info@Goigi.com]. We are here to assist you and ensure your satisfaction with our services.